Due to high demand, please allow at least 2-4 weeks for delivery.
Your tracking number will be sent to you after 3-5 processing days.
We're absolutely confident that you'll love this product. If you don't, just return it for a FULL refund! No questions asked!
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
We provide free shipping to over 200 countries around the world*
*with some exceptions
No, the price you see is the price you pay - you won't be charged any extra fees.
If you order an in-stock item, we’ll ship it within 3 working days.
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@box5492.temp.domains
You can change or cancel your order within 12 hours. Please contact us at support@box5492.temp.domains
We’re a company with a customer-obsessed culture and try to meet and exceed your expectations every time you shop our store. Your opinion is our biggest drive for improvement. Feel like a true insider with our exclusive offers and closed promotions.
We're real fans of what we do! Our store is full of amazing carefully hand-picked products that you won’t find anywhere else, that’s for sure.We strongly believe that great stuff shouldn’t cost a fortune that’s why you can trust us to offer goods for every budget.
Get the treat that you deserve and indulge yourself in your favorite merch, we cater for all tastes. Shopping has never been more enjoyable!
On all orders
No questions asked return policy
We're always there for you
Worry-free shopping
I received my order at the post office in 30 days. Thank the store for the delivery speed and quality of the goods. Everything corresponds to the seller's description. I took a rug for a dog. He really liked it! I recommend it!
Perfect 100% recommended I liked it and was surprised, it is soft and smooth as a blanket but for the floor and easy to pick up to put in the washing machine, surprising packaging as it seemed smaller but is the ideal size for the new dressing room
Great congratulations to the store Thank You items ok
Very fast delivery, I received my order 3 days after it passed. Carpet conforms to the description, soft.
Super fast shipping, I ordered it Thursday night and Friday afternoon arrived. Good product quality price, is the second time I buy. Arrives packaged in vacuum,
super soft & very plush. amazing for the price!
The color in the photo looks darker
Super
Very nice, super soft. I I like it very much.
I love it! So soft and pretty! Too nice to walk on, lol. Thank you, TVPP Store!!
Carpet very beautiful and great quality.
It's not thick at all. Yes, it looks the same as in the photo. But it's too thin to buy for living room. I will lay it on the bedroom floor.
very nice package
i expected bigger but its good enough
I love it very soft. I arrive in 2 days. It does not slip and has No unpleasant smell. It comes vacuum packed but in a few hours it loses the shape of the package and looks good.