Due to high demand, please allow at least 2-4 weeks for delivery.
Your tracking number will be sent to you after 3-5 processing days.
We're absolutely confident that you'll love this product. If you don't, just return it for a FULL refund! No questions asked!
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
We provide free shipping to over 200 countries around the world*
*with some exceptions
No, the price you see is the price you pay - you won't be charged any extra fees.
If you order an in-stock item, we’ll ship it within 3 working days.
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@box5492.temp.domains
You can change or cancel your order within 12 hours. Please contact us at support@box5492.temp.domains
We’re a company with a customer-obsessed culture and try to meet and exceed your expectations every time you shop our store. Your opinion is our biggest drive for improvement. Feel like a true insider with our exclusive offers and closed promotions.
We're real fans of what we do! Our store is full of amazing carefully hand-picked products that you won’t find anywhere else, that’s for sure.We strongly believe that great stuff shouldn’t cost a fortune that’s why you can trust us to offer goods for every budget.
Get the treat that you deserve and indulge yourself in your favorite merch, we cater for all tastes. Shopping has never been more enjoyable!
On all orders
No questions asked return policy
We're always there for you
Worry-free shopping
The mask is very cool, really blinking and almost in half the face! I came quite quickly-in a couple of weeks in MSC. They write on the tag that silk 100%-very similar to the truth, I do not know how it really is, but it is very gentle to touch. Thank you
Good beautiful, very large, rubber is adjustable
Recommended store and product
The mask is very soft. Nice one. Not small. Well closes half the face. Delivery fast!
very good
Rakhmet goods Zhaksy унады drip карангы bolyp уйктайсн. Кознди толык жауып турад. Birak узаааак келдиго
just perfect. the outside shell is genuine silk on both sides and the filling feels like silk too, not polyester like some other cheap ones. Highly recommend these, you cannot find cheaper than from this store, I have seen the same eyemasks sold for 5 times more expensive price. I will buy more of these, they really improve the quality of my sleep.
Very very very very happy with this purchase. Identical to the description. Very soft, silk, very wide for comfort, elastic flexible and adjustable. Arrived quickly (before scheduled date) Thank you to the Nicole and Cole for his seriousness.
Is fine✨My husband can't live without her now.
All as described. Nice and soft. Strap adjustable. Recommend
The mask is large enough-on the floor of the face. I did not try to sleep yet
Perfectly executed, 100% Silk. Fast shipping. Many thanks to the store! This is not my first time buying from Nicole n Cole the best
Very big.
The coolest mask for sleep of all! Soft, comfortable, beautiful. I'm taking two. Buy, without hesitation.
Quality mask, well protects against penetration of light, 90 percent. Not much overheats the face, comfortable. I recommend to buy. Thank you to the store for the fast delivery.
Super fast shipping!
I pulled out the thread on both sides, lit up-natural silk. The mask is large, it closes your eyes well. On one side it is dark blue, on the other it is black. Inside, some kind of soft gasket, like a sintepon. The elastic band is adjustable.
Great eye mask, covers almost all the face so le light comes from under and the silk makes you not sweat during the night which is great
Just like in the picture lovely very
Pleasant material, the skin does not sweat under the mask. Comfortable during sleep
Good product, this is the third one I’m buying
Everything is fine, delivery 2 weeks!
Nice mask. Pleasant to the touch. Delivery fast!